1. Introduction

Tronic Asia Group SDN BHD (Company No. 1464174-H), registered in Selangor, Malaysia, operates the website https://tronic.asia/ (“Site”). This Privacy Policy complies with Malaysia’s Personal Data Protection Act (PDPA) 2010 and explains how we collect, use, and protect your personal data.

2. Data We Collect

• Provided by You:
  • Name
  • Email address (via contact forms or direct communication).
• Automatically Collected:
  • Cookies: Through Google Analytics(anonymized IP addresses, browser type, device information).
  • Non-identifiable data (e.g., page visits, session duration) for analytics.

3. Purpose of Data Processing

Your data is used only for:

• Responding to inquiries submitted through the Site.
• Analyzing website traffic via Google Analytics(data anonymized where possible).
• Improving user experience (aggregated statistics only).

We do not share data with third parties, except:

• If required by law (e.g., court orders).
• For Google Analytics (data stored on servers globally, including the U.S., under GDPR-compliant safeguards).

4. Data Storage & Security

• Location: Servers in Malaysia.
• Retention Period: 2 years (or until deletion request).
• Protection Measures:
  • Encryption (TLS 1.2+ for data transmission).
  • Restricted access to authorized personnel.
  • Secure subnetworks and firewalls.

5. Your Rights Under PDPA

You may:

• Request accessto your data.
• Correct or deleteyour data.
• Withdraw consent(email: dpo@tronic.asia).
• Complainto the Malaysian Personal Data Protection Commissioner.

Response Time: Requests processed within 30 days.

6. Cookies

We use only Google Analytics cookies (no tracking ads). You can disable cookies via browser settings.

7. Updates to This Policy

We may update this Policy. Changes take effect upon posting on the Site. Material updates will be notified via email (if provided).

8. Contact Us

For data-related requests, contact our Data Protection Officer (DPO):
dpo@tronic.asia
Level 12, i-Tech Tower, Cyberjaya, Selangor, Malaysia.